Use case

Add NPS surveys to your SaaS

Create an NPS, CSAT, or custom survey in AscendKit, distribute it to your users, and read response analytics — all linked to the same usr_ record as their auth and email history. Surveys are built on SurveyJS, so custom question types and logic are supported.

How it works

  1. 1. Build the survey
    Pick an NPS or CSAT template, or compose a custom survey with the SurveyJS builder in the portal.
  2. 2. Distribute
    Target users by lifecycle stage or event and send the survey through email or in-app distribution.
  3. 3. Read analytics
    Track NPS score, CSAT, and per-question breakdowns over time. Responses attach to the same user profile as the rest of their activity.

FAQ

Can I run NPS without a separate survey tool like Typeform?

Yes. Surveys are part of the platform, so NPS and CSAT responses sit on the same user record as auth and email instead of in a disconnected Typeform account.

Are custom question types supported?

Yes. Surveys are built on SurveyJS, which supports custom question types, branching logic, and validation.

Start with one API key

Auth, email, surveys, and journeys share one user record, so you ship this without stitching vendors together.

Start free