Use case

Build user onboarding journeys

Model onboarding as a journey graph: nodes for each step, transitions fired by product events or timers. AscendKit sends the email at each step and can drop in an activation survey, all keyed to the same user record so you see exactly where users stall.

How it works

  1. 1. Map the milestones
    Define the activation moments for your product and emit an event for each.
  2. 2. Build the graph
    Add journey nodes and connect them with event and timer transitions in the portal's journey visualizer.
  3. 3. Attach messages and surveys
    Send a templated email or trigger a survey at any node, then watch per-node conversion in journey analytics.

FAQ

Can a journey send both email and surveys?

Yes. A node can send a versioned email template or trigger a survey, since email, surveys, and journeys share one user record.

How do I know where users drop off?

Journey analytics report conversion and drop-off per node, so you can see which onboarding step is losing users.

Start with one API key

Auth, email, surveys, and journeys share one user record, so you ship this without stitching vendors together.

Start free